A few technical issues (which are being resolved) aside, the verdict on the masterclass has been overwhelmingly positive.
People who *I* look up to, with large twitter accounts and experience (who are now going to be affiliating the course), have been describing big mental shifts just from watching the first few videos… which was humbling even to me.
But I understand, in theory, that someone might decide this course wasn’t what they were looking for.
(I say in “theory” because I cover an enormous number of topics, so I’m not really sure what the issue would be… but whatever)
Anyway, the guy in question who requested it:
This guy was a long time reader. Consumed almost every email.
He requested the refund within the first day of buying, so while surprising… I didn’t think much of it. Maybe he found me annoying to listen to, watched a few vids and didn’t enjoy it, who knows.
But then I come to find out via timestamps… he watched almost every single video front-to-back in the course.
Dude literally spent the entire day binging on the course like an addict.
And then had the audacity to ask for a refund.
It’s like going to a restaurant, cleaning your entire plate, and then complaining the food wasn’t good and asking for a freebie.
So I called him out for having low-integrity… and permanently banned him from my list and my services.
But, I still sent him his cash back.
Not only because I explicitly guarantee 30 day refunds on my sales page*, and to do otherwise would be unethical.
(*Note – this is no longer the case. Refunds are at my discretion. Use judgment before buying!)
But because I have no interest in dealing with the energy-sucking motivations of most of the people who request such things.
Many in business communities question decisions like these.
They create big walls against refunds and get ANGRY when customers ask, trying to come up with all sorts of excuses why they shouldn’t give them… and why they’re justified to keep the money.
And the truth is that, in the majority of cases these businessmen ARE justified to keep the cash.
The client commits, but doesn’t uphold his end of the bargain.
He wastes your time, doesn’t do what you tell him to do, and then blames you.
But so what?
As far as I’m concerned this is a sunk-cost.
Maybe I shouldn’t have taken on the client. Probably I could have done some things better with his unique needs. Perhaps I communicated boundaries poorly.
But when the gig is up, even when it’s 90% their fault and 10% mine, what I’m most concerned about is getting them OUT of my hair.
Because every minute I have to continue to deal with them is another minute my energy is getting drained.
And my energy is precious to me, because it’s not only what gives me the bandwidth to transform other clients… it’s what draws new ones towards me.
Out of my 100+ clients I have only ever issued THREE refunds.
The first was because the guy was going through a financial crisis. I sent him back the difference (he has since reached out to jump back in).
The second was because the guy developed a medical condition that stopped him from being able to act upon what I was teaching him. Of course I understood.
The last time was the only ONLY time I have ever had to issue a refund to a client because of alleged “performance” issues, and it wasn’t really about that… he was more demanding than every other client I had at that time put together, and my mistake was NOT firing him earlier.
(case in point, he tried to work with me AGAIN after I issued it to him — sorry, nope)
Are you seeing the picture here?
Don’t throw pearls before swine, and don’t get caught up in drama.
If someone has an issue with you, show them the door… and make it EASY for them to go.
A lesson very much applicable as well to women.
Understand… when you are out there dating, you will meet all sorts of crazy ladies, women with low integrity, women who are not in a good mental space, women who are addicted to drama and are only out there to take, take, take.
WEAK men allow themselves to get pulled into these games and abused. Gaslit, told that they’re doing X or Y wrong.
Many of these men get stomped on for years. NAGGED into oblivion.
Because they have a scarcity attitude and are afraid to let someone go.
“If I lose her, I won’t have anybody else” they say to themselves.
Which is only true if you lack the self-respect, the skills, and discernment to find someone better.Look:
Sometimes you and someone are just not meant to be. Maybe it’s because they are broken — or maybe because you do not have what they need, and they do not have what you need.
Either way, acknowledge the bad dynamics and give BOTH of you the opportunity to move on to better things.
This is what confident people do.
And if you want to become more confident? And learn to avoid these “bad eggs” in the future?
Buy my masterclass.
Because I cover all of that COMPREHENSIVELY in Modules 1 and 2.
These two modules alone are nearly 6 hours on “inner game” and discernment.
If you want access, go here: https://masterclass.patstedman.com/sales-page
– Pat
